Does Herbalicious sell, or otherwise distribute my name and personal information?

• Herbalicious will not sell, rent or lend your personal account information in any way and you will not be contacted directly by any 3rd party.  Herbalicious will not give out the names of any of our customers, nor any information regarding any of our customers to anyone, with out the customers consent.
• If you purchase a product form Herbalicious, the information you give, such as your credit card number, purchase information and contact information, is provided to the banking merchant.  This is simply to enable transactions to take place.  We are also sometimes obligated to determine credit-worthiness of our users.

What security precautions are in place to protect me?

• When you transmit credit card information to complete a purchase or for verification purposed, we always transmit that credit card number in an encrypted format. We use the industry-standard, 128-bit SSL (secure socket layer) encryption.  We are using the services of a respected company that specializes in protecting credit card transactions.  The name of the company is VeriSign.  Their icon can be seen on our storefront homepage and by clicking on it, you can learn more about them.
• While we strive to protect your personal information, Herbalicious cannot ensure or warrant the security of any information during transmission to us or from our online products and you do so at your own risk.  Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.  However, our site is a secure, if not more secure than most sites.

What is a secure server anyway?

• Web browsers can operate in "normal" mode and in "secure" mode.  Your can tell which mode your browser is in by looking at the toolbar at the bottom of the browser window.  If you see a broken key, or an open padlock, your are in "normal" mode.  If the key is whole, or the padlock is closed, you are in "secure " mode.  When you surf the Net in "normal" mode, all of the information you type into your browser and all the information the Web site sends to your are visible to eavesdroppers.  When your browser is in "secure" mode it encrypts all the information between itself and the server.  Encrypted information looks like meaningless garbage to eavesdroppers, so your personal information is secure.

What are cookies and how does Herbalicious use them?

• A cookie is a small amount of text that is sent to your browser form a Web server and stored on your computer's hard drive.  If you to accept cookies by configuring your browser accordingly, then your browser adds the text in a small file - and you can always delete these files later if you choose.
• Our website uses cookies to store information about the products you are ordering, and other information required to successfully execute the ecommerce process.